TDA developed and implemented a bespoke tourism industry development program to expand the capability and service delivery of local tourism operators, to exploit to the rapid increase in cruise visits to Eden port.
The program included audit and creation of a business opportunity map to facilitate workshops with the local tourism industry to generate interest in developing a bespoke product for cruise. The project included a range of experience development workshops, delivered in partnership with the Cruise industry, and intensive one on one mentoring to assist business in securing contracts ground handlers.
The project also saw TDA consult with Eden Local Aboriginal Lands Council and work with the local Aboriginal community to assist in developing Aboriginal product for cruise visitors.
Anthony and The Destination Agency have a completely unique set of skills in destination management and tourism industry development. The insight and energy they bring to their programs is inspiring and the quality of the work they are delivering through the Tourism Future program, to support the Eden cruise industry, has been indispensable.
Cruise Development Manager
Port Authority of NSW